
About GTO
Overview
Built a modern web application tailored for a wholesale tour company to replace the legacy system. Outdated reports and features were removed, navigation was streamlined, and key processes were optimized for better speed, clarity, and user experience.
Key Goals
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Centralize all operations: customers, vendors, tours, reservations, insurance, accounting, and reporting
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Eliminate unused functionality and reduce data entry complexity
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Improve system usability for staff across multiple departments
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Modernize reporting and dashboards for faster insights
Key Features
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Customers
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Vendors
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Features
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Tour Master
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Departures
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Reservations
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Tour Insurance
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Rooming Lists
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Accounting features
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Reports and more…

To The Exotic
Group Tour Operations Application (GTO)
Case Studies
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Solution Highlights:
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Built a browser-based application with a cleaner, simplified UI
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Removed unused reports and features, improving system performance and usability
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Created reusable tour and pricing templates to reduce duplicate data entry
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Enabled year-over-year tour duplication to streamline planning
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Improved navigation and screen layouts to accelerate workflow
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Added dashboards to surface key metrics across sales, operations, and finance
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Simplified rooming list management for hotels, drivers, and tour directors
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Integrated scheduled email batching for invoices and hotel communications
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Automated daily batch handling for A/R and A/P with full journal tracking
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Updated report designs to be more modern, readable, and exportable via SQL BCP
Summary:
This application transformed a complex desktop system into a responsive, web-based solution—built around how the team actually works. With faster workflows, streamlined data entry, and modern reporting tools, the system now supports smoother tour operations from back office to on-the-road execution.
Solution Highlights:
• Rebuilt as a browser-based application with a cleaner, simplified UI
• Removed unused reports and features, improving system performance and usability
• Created reusable tour and pricing templates to reduce duplicate data entry
• Enabled year-over-year tour duplication to streamline planning
• Improved navigation and screen layouts to accelerate workflow
• Added dashboards to surface key metrics across sales, operations, and finance
• Simplified rooming list management for hotels, drivers, and tour directors
• Integrated scheduled email batching for invoices and hotel communications
• Automated daily batch handling for A/R and A/P with full journal tracking
• Updated report designs to be more modern, readable, and exportable via SQL BCP
Summary:
This rebuild transformed a complex desktop system into a responsive, web-based solution—built around how the team actually works. With faster workflows, streamlined data entry, and modern reporting tools, the system now supports smoother tour operations from back office to on-the-road execution.
